Bringing nations together with Japanese hospitality
We wish for guests from abroad to have an unsurpassable experience.
This is a service that we can provide precisely because we are a company that specializes in providing staff for luxury hotels, exclusive clubs, and high-end restaurants.
Our carefully chosen concierges, proficient at languages, are trained in hospitality, service, and etiquette, and provide first-class service tailored to a guest’s every need.
Will you succumb to the charms of a dining experience that is the pride of Japan – first-class service and food at its finest?
Unforgettable hospitality.
We accompany guests to carefully selected restaurants where they can enjoy the most sophisticated cuisine that Japan has to offer.
A select few repeat guests are introduced to exclusive restaurants which must normally be reserved months or years in advance.
Every concierge that accompanies our guests has honed their sense of hospitality in a previous career in a professional environment such as a luxury hotel or an exclusive club.
Many have studied or been raised overseas, and all have a deep understanding of foreign languages and cultures.
Our clientele is small, and we tailor our service to a guest’s every need.
Guests can relax in a private vehicle as they are whisked by their chauffeur from their hotel to the restaurant or a destination of their choice.
Only a company specializing in hiring and providing managers for the service industry can provide this kind of education.
We constantly incorporate customer feedback into training to improve our services.
Concierges are available for short-term engagements.
A support system is in place for those interested in being a concierge, so short term employment such as working before going abroad, or short hour employments from three hours are possible.
A lady who was previously
a receptionist at an exclusive club
A couple from Singapore
| Time | Agenda |
|---|---|
| 18:00 | Chauffeur and concierge meet guests at hotel Chauffeur drives to restaurant |
| 18:30 |
Dinner at a famous yakiniku (Japanese barbecue) restaurant (Concierge sits with guests, explains meal, helps to order drinks) |
| 21:00 | Return to hotel |
A lady who was previously a flight attendant overseas and had experience in working in hotels
A family of three from England
| Time | Agenda |
|---|---|
| 9:00 | Chauffeur and concierge meet guests at hotel |
| 10:00 | Chauffeur drives to restaurant Art appreciation at the world-famous Mori Building Digital Art Museum in Odaiba |
| 12:00 | Lunch at a famous hard-to-reserve restaurant in Ginza |
| 14:00 | Tour of Ginza, the Tokyo Sky Tree, and Shibuya Crossing |
| 18:00 | Dinner at a famous Michelin-starred Japanese restaurant |
| 21:00 | Return to hotel |
PBI has been granted the privilege of being able take a few special guests (members under the PBI system) to establishments which must normally be reserved months or years in advance (three-Michelin-star restaurants, members-only restaurants, regulars-only restaurants, restaurants closed to the public, etc.)
We hope that you will enjoy this premium dining service at a famous restaurant with which we have cultivated a special relationship.
This service is offered to selected guests who have used our services at least once.
By becoming a guest of PBI, people from anywhere in the world can visit restaurants closed to the public which even Japanese people have difficulty reserving.
Guide Service (Three Hours)
A lady with experience in serving guests at a high-class restaurant
A group of four from Australia
| Time | Agenda |
|---|---|
| 18:00 | Chauffeur and concierge meet guests at hotel Chauffeur drives to restaurant |
| 18:30 |
Dinner at a Japanese restaurant, closed to the general public, which even Japanese people cannot reserve easily (Concierge sits with guests, explains meal, helps to order drinks) |
| 21:00 | Return to hotel |
Please feel free to contact us if you have any questions or would like to commission our services.
